Not every pest situation is an emergency, but when it is — an active hive near kids, a sudden rodent sighting in a nursery, a wasp nest blocking a doorway — our triage protocol gets a technician moving fast. Our dispatcher's first question is always about safety risk, not just discomfort, since that's what actually separates an emergency call from one that can wait for standard scheduling.
Not sure if it's urgent? Call anyway; we'll help you determine whether same-hour dispatch is needed.


Our emergency dispatch line is staffed around the clock, including nights, weekends, and holidays.
Every technician on emergency dispatch carries the same state licensing and liability coverage as our scheduled service team.
You'll know the cost upfront — urgency doesn't mean an unclear or inflated bill.
Emergency vehicles carry equipment for wasps, rodents, and sudden infestations since the exact pest often isn't known until arrival.
An active wasp or hornet nest near an entryway or play area gets same-hour removal given the sting risk.
A rodent sighting in a nursery, kitchen, or food-storage area gets prioritized same-day or same-hour dispatch.
We treat unexpected outbreaks — ants, spiders, stinging insects — with same-day urgency rather than standard scheduling.
Weekend and holiday emergency calls receive the same rapid response as any weekday urgent call.
A pest emergency threatening business operations or a health inspection gets fast-tracked commercial dispatch.
Our dispatcher asks a few quick questions to route true emergencies ahead of standard scheduling.

Tell dispatch exactly what you're seeing; a wasp nest by the door gets a different response speed than a general question.
An emergency technician is routed to your Berkshire Lakes property as fast as road conditions allow, day or night.
Assessment happens fast, but pricing is still transparent and confirmed with you before work starts.
Guarantee coverage carries over from the emergency visit if further treatment is needed afterward.
Found a wasp nest right above our front door at 9pm and Nex Pest Control had someone out within the hour to remove it safely.
A mouse showed up in the nursery at night and I panicked — the emergency line got a technician out fast and it was handled before morning.
Our restaurant had a wasp problem right before a weekend rush and same-hour dispatch kept us from having to close.
A storm knocked a tree limb into our shed and disturbed what turned out to be a yellow jacket nest right as the kids were about to go play outside. Someone was there within the hour.

Nex Pest Control's emergency dispatch covers Berkshire Lakes and nearby communities around the clock, with rapid-response units stocked for whatever the call turns out to be. Our Berkshire Lakes emergency routes are planned to minimize response time across the full service area, not just near a single dispatch hub.

An active wasp or hornet nest near an entry, a sudden rodent sighting near food or infants, or an outbreak affecting safety typically qualify for emergency dispatch.
True 24/7 coverage means an urgent call at 2am gets the same response as one during business hours.
Most Berkshire Lakes emergency calls see a technician within the hour, road conditions and distance permitting.
Pricing reflects the urgency of same-hour dispatch but is always confirmed with you upfront, not hidden.
Our dispatcher can help route non-urgent calls to standard scheduling instead, often at a lower cost.
Business emergency calls get the same rapid-response priority as residential ones.
One call to +1-844-564-2570 gets urgent dispatch moving immediately.
Call +1-844-564-2570